Will We Do Non-Warranty Work?

Have a piece of electronics that’s past its warranty but don’t want to part with it? Most of the time, electronic devices break down well after their warranty date. At that point, you have to make a choice whether to buy a new one or get yours repaired. We will be more than happy to repair your old device as long as we feel we can fix it.

There are some items we just don’t work on and some that we feel are just too old (over 8 years) to work on. Call us at 727-934-1800, option 3, to verify if we can work on a particular item before you bring it in.

Not All Warranties Are Alike

Manufacturer warranties are not all the same. On average, you can expect one year’s coverage on parts and labor. However, some manufacturers provide only 90-days, parts and labor.

To find out what your warranty is, call the manufacturer for the item you need repaired. Make sure you have the model number, serial number and date of purchase for the item when you call. You’ll usually be assigned a case number and advised what they will cover. If you decide you would like to have the work done, give us a call to schedule a Service Call or bring the set in for repair. Call 727-934-1800, option 3.

What Do Extended Warranties Usually Cover?

Extended warranties are designed to pick up warranty repair when the manufacturer’s warranty ends. These extended warranties are usually provided by the store where you bought the device. The contact information for the extended warranty provider should be on the receipt or given to you at point of purchase.

It is your responsibility to contact the extended warranty provider to secure authorization for your device to be repaired. We cannot proceed with the repair as warranty work unless an authorization is received from the warranty provider within 15 days from the date the device was checked into our facility. If it not provided, you’ll be contacted to make arrangements to pay for the repairs or to pick up the item.