Whenever you invite anyone into your home to perform work or services, you want to make sure that they are qualified, responsible and trustworthy. As such – when it comes to an appliance repair technician, you want to make sure you know exactly who you’re dealing with. After all, Picking the wrong repair service technician could end up costing you a lot more than you expected!
Today, we’re going to discuss some of the most important questions you can ask before you sign on the dotted line. Let’s jump right in!
Do you have manufacturer certifications?
The technology that’s used in modern appliances is no joke these days – and as time has progressed it’s become simultaneously more remarkable and complex. Features are upgraded, technology is more sensitive and knowing the nuances from brand to brand can be really important when it comes to making repairs. As such, these manufacturers award certifications to appliance repair companies that make the effort to get them. Asking about these certifications right off the bat will make sure you’ve got the right repair person for your specific appliance.
Do you have insurance?
Any repair service that isn’t covered is a company you shouldn’t be working with. And by ‘covered’ we mean both workman’s comp and liability. While the chances of a major accident are minor or that the contractor will damage your home – in the event they do, it’s nice to have the peace of mind that things are covered and you won’t get dragged into any unnecessary situations you wouldn’t be comfortable with.
Can you describe your level of experience?
At the end of the day, there’s no replacement for rolling up your sleeves and getting into the nitty gritty with something and before hiring any appliance repairman, you should make sure they have a proven track record of success. Longevity matters and if they’ve been around a long time, there’s almost always a reason.
Can you provide references?
If you’re still unsure, ask for references. That’s always helpful. These are folks who will vouch for the company that have had actual work done for them. Also be sure to read reviews from unbiased sources like Google or Yelp. If the person has a great reputation – you can be pretty confident he’ll do well by you.
So the next time you need to get your appliances repaired – remember these questions and it can help you avoid any number of unwanted pitfalls. Until then, if you need anything give us a call! We’ll be happy to provide you with a free consultation.